Refund Policy

We truly appreciate you choosing us and want every part of your experience — from browsing to unboxing — to feel simple, smooth, and stress-free. Because we value transparency, we want to clearly explain how our refund process works.

We currently do not accept refunds or returns for reasons other than damage upon arrival. This means that once your order has been processed and shipped, it cannot be canceled, returned, or refunded simply due to a change of mind, wrong size or model ordered, or any other preference-related reasons.

However, if your product arrives damaged, we will absolutely take care of it. If you receive a damaged item, please reach out to us right away — ideally within 14 days of delivery. When contacting us, please include:

• Your order number

• A clear description of the damage

• Photos or a short video showing the condition of the product and packaging

Once we receive this information, our team will quickly review your case and offer you a   refund for the damaged item. Please note that shipping costs are non-refundable, as these charges are paid directly to the shipping carrier and are outside of our control.

We encourage customers to carefully review their order details before completing checkout to ensure the correct item, size, and quantity are selected. If you have any questions about a product before purchasing, feel free to contact us — we’ll gladly provide additional information to help you make the best choice.

Our goal is to make sure that every customer is satisfied with their purchase and feels supported if something goes wrong. While we can’t accept refunds in all situations, we are committed to working with you to make things right whenever a problem occurs.

Thank you for understanding our policy and for giving us the opportunity to serve you!